Last updated June 06, 2026
This Privacy Notice for The Answer Mate Ltd ('we', 'us', or 'our') describes how and why we might access, collect, store, use, and/or share your personal information when you use our services, including when you visit our website at www.theanswermate.com or engage with us in other related ways.
Questions or concerns? Contact us at hello@theanswermate.com.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the services, or otherwise when you contact us. This may include:
Sensitive Information. We do not process sensitive personal information.
Payment Data. We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored by Stripe. You may find their privacy notice at https://stripe.com/gb/privacy.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.
We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. Specifically we process your information to:
The UK GDPR requires us to explain the valid legal bases we rely on to process your personal information:
We may share your information in the following situations:
We keep your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law. When we have no ongoing legitimate business need to process your personal information, we will delete or anonymise it.
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet can be guaranteed to be 100% secure. You should only access the services within a secure environment.
We do not knowingly collect data from or market to children under 18 years of age. By using the services, you represent that you are at least 18 years old. If you become aware of any data we may have collected from children under 18, please contact us at hello@theanswermate.com.
Under the UK GDPR you have the right to: request access to your personal information; request rectification or erasure; restrict processing; data portability; and not be subject to automated decision-making. You may also have the right to object to the processing of your personal information.
To exercise your rights, contact us at hello@theanswermate.com or submit a data subject access request.
If you believe we are unlawfully processing your personal information you have the right to complain to the UK data protection authority (ICO).
Most web browsers include a Do-Not-Track feature. As there is no finalised technology standard for recognising and implementing DNT signals, we do not currently respond to DNT browser signals.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of this notice. We encourage you to review this notice frequently to stay informed about how we are protecting your information.
If you have questions or comments about this notice, you may contact us by email at hello@theanswermate.com or by post at:
The Answer Mate Ltd
United Kingdom
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please submit a data subject access request.